Flights delayed around globe as booking system fails

   CHAOS Passengers at Gatwick were facing problems checking

Press handlers for Gatwick, Washington (DC) Reagan International Airport and Changi in Singapore confirmed some of the airlines operating on their runways had been affected by the outage.

While several airports and airlines have confirmed their systems are back up and running or at least working intermittently, the widespread outage is likely to lead to notable delays for many passengers as airline staff play catch-up.

Amadeus Altea said that a network issue hit its software in the early hours of Thursday morning, disrupting some of its systems.

Failures of such systems, which are crucial to the operation of both an airline and an airport, have hit carriers in the past. "Amadeus regrets any inconvenience caused to customers", the spokesperson said.

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However, the issue was soon resolved.

British Airways, Lufthansa and Qatar Airways were also among the airlines that reported problems due to the Amadeus outage.

A glitch in a computer system used to check in passengers for flights has left a number of major airports around the world in a state of disruption.

Amadeus competes with Sabre Corp. and Travelport Worldwide booking systems, with the Spanish company claiming a 43 percent market share.

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A spokesperson for Gatwick Airport said: "The problems was caused by the systems the airlines use (Altéa)".

At Heathrow, the issue is impacting some airlines at Terminals 2,3 and 4, though passengers are still able to check-in for flights. During the morning, we experienced a network issue that caused disruption to some of our systems.

Altea helps airlines manage customer reservation.

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